Thank you Dr.Hernandez,you are a great asset to this practice! **The only thing I would say negative today is that it seems almost anytime we have a visit here somehow there is credit owed back to me(one credit a ways back was even over $100).I dont understand that/more so dont understand why it happens so frequently. She went above and beyond the visit with even answering some questions that did not pertain to a sick visit but took the concerns seriously and evaluated him completely. Dr.Hernandez was attentive and interacted amazingly with my son as well as all his and my answers alike were answered. I have had mixed feelings with this practice over the years and usually walk out disappointed and without answers or help from the providers here but we met with Dr.Hernandez today and she was absolutely a breath of fresh air and she restored my faith in the practice. Appointment line opens at 8:00 a.m.I called early in the afternoon and had no problems with scheduling my son a same day visit and was on hold for less than a minute when transferred from the automated system to the scheduling desk. These appointments are scheduled at our Stone Oak office only, and generally on a same-day basis. Saturday morning appointments are for urgent care ONLY.
#ABCD PEDIATRICS NEW BRAUNFELS HOW TO#
When you call to make a same-day-sick appointment, if our schedule is full for the day, we may ask that you speak with a nurse to determine how to best meet your child’s needs. Once you are an established patient, we will do our best to accommodate you with a same-day-sick appointment if appropriate. You may also request well visits through the patient portal. Additional well child appointment times are opened from time to time as the schedule demands, and often patients will cancel their pre-scheduled appointments, allowing us to place other patients into these slots. Should we not have an available appointment that suits your needs, ask to be placed on the wait list. Please let us know which provider you would prefer to see and if you have any preferences for appointment days or times. It is recommended that you schedule well check-ups, growth and development visits, and physicals about 4-6 weeks in advance. Your child’s full name and date of birth.īefore you hang up please make sure you understand the date and time of the scheduled appointment, which provider you are scheduled to see, and which location your appointment is scheduled for.Whether your child has been seen here before.Information needed to schedule an appointment: There are times when the wait time to speak to the appointment desk will be longer, including the first hour of each day, and the first two hours of every Monday.
#ABCD PEDIATRICS NEW BRAUNFELS REGISTRATION#
If you are not already an established patient, it will be necessary to first complete the registration process.ĭue to a high volume of calls at certain peak times of the day, your call will be answered in the order it was received. To make an appointment please call the office you are typically seen in, then select option 1. ABCD Pediatrics is not a walk-in clinic, and an appointment is necessary in order to be seen.
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